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This agreement is made between Vietnamese Language Service and the Customer who is  ______________________________________




The customer hereby contracts with Vietnamese Language Service /vietnamese language service/ for Work to be translated upon the terms stated within this Agreement:


Agreed Terms:


The Clauses that follow are subject to the Definitions and Conditions set out here and in the two schedules to this Agreement


Schedule 1:


The Customer agrees:


1. To provide clear and legible documents for translation


2. To provide such written Special Instructions in Schedule 2 (Client Confirmation Form) if applicable as vietnamese language service shall need to provide the Customer with a suitable translation in terms of its linguistic faithfulness, accuracy and cultural appropriateness.


3. That if vietnamese language service follows the Customer's Special Instructions in Schedule 2 in producing a Translation on or about the agreed date, also meeting generally accepted translation industry standards, that the Customer shall be bound to accept and pay for it on the due date.


4. That if following review of the Translation, the Customer requires revision which involve a change in the Special Instructions, vietnamese language service shall have the right to charge appropriately. (Conversely under vietnamese language service obligations, stated below, vietnamese language service shall correct defects in Translation without charge)


5. That vietnamese language service shall not be liable to the Customer in any respect for delays or other matters affecting the customer outside the control of vietnamese language service but, nevertheless, the Customer shall be liable to pay vietnamese language service in full in respect of Translations received and used, in whole or in part.


6. That each Translation performed under this Agreement shall be a separate contract and shall be accepted and paid for without reference to other Translations or Agreements and without any deduction or set-off.


7. That if the customer uses the Translation, all or in part, they may not thereafter make any claim upon vietnamese language service for any defect, including consequential loss.


8. To pay interest at 1% per month and any cost of collection in the event of late payment.


9. That copyright of the translation shall only pass to the Customer when they have paid in full.


10. That payment shall be made by the Customer in accordance with the instructions on the invoice (quotation).


11. That, if so requested, the Customer shall confirm receipt and acceptance of the Translation after expiry of the Acceptance Period in Schedule 2. Such acceptance shall not affect the Customers rights for warranty revisions under vietnamese language service's obligation (No. 4 below).


12. That, notwithstanding any arrangement whereby the Customer is asked to pay a debt factor or other financier in respect of Translations made under thus Agreement, vietnamese language service alone shall be responsible for the provision and quality of the Translation and all warranties thereto.


Vietnamese Language Service agrees:


1. To translate the Work into the language requested by the Customer


2. To deliver it to the Customer by the method stated and within the Lead Time as stated in Schedule 2.


3. To follow the Special Instructions of the Customer and generally to use its best efforts to ensure that the quality of the Translation shall generally conform to translation industry standards


4. To correct any defect in the Translation within 6 months of delivery without further charge using if necessary the services of the Institute of Translators and Interpreters in case of dispute.


5. To treat all documents submitted to vietnamese language service as confidential and to require the same of all employees, agents and subcontractors.


Other definitions:


Work: Material provided by the Customer for Translation by vietnamese language service in accordance with this Agreement.


Translation: The translation of the Work into the language specified by the Customer.


vietnamese language service Contract Ref:

vietnamese language service Contract Number:







© 2006 Hanoi BM

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